20091223

Leadership Primer Lesson 2/18 @Gen Colin Powell



Friends,

Lesson 2 says :

"The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership."

.... and that you have to make a tough decision to let the soldier go or you resign.

If this were a litmus test, the majority of CEOs would fail. One, they build so many barriers to upward communication that the very idea of someone lower in the hierarchy looking up to the leader for help is ludicrous. Two, the corporate culture they foster often defines asking for help as weakness or failure, so people cover up their gaps, and the organization suffers accordingly.

Real leaders make themselves accessible and available. They show concern for the efforts and challenges faced by underlings, even as they demand high standards. Accordingly, they are more likely to create an environment where problem analysis replaces blame.

Source : A Leadership Primer. General Colin Powell. Chairman (Ret), Joint Chiefs of Staff

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